Aligned individual aspirations with the organization’s growth

Overview

Our client, an India-based technology center for a UK organization that works in the field of designing/building digital products, had transitioned from a completely flat structure to assigning people leadership roles and introducing a complex performance management process during the lockdown period.

The Challenge

Our client wanted to streamline its performance management process while also enabling its first line of people managers with the right skills to create an organization structure that supports individual growth aspirations.

The Solution

We started by understanding the desired state of culture and people practices at the organization by conducting extensive workshops with the founder and the leadership team. The next step was to get a clear picture of the current state. We did this through one-on-ones with >40% of the employees. This enabled us to craft an effective action plan:

• Enabling the founder to better articulate and communicate the organization values

• Conducting a workshop for all people managers to empower them with the right skills. This was followed by 3 one-on-one coaching schedules to help build sustainable practices

• Designing the next version of the organization structure which included setting up a simplified performance management process